Terms of Service
Last Updated: November 9, 2026 • Effective Immediately
EMERGENCY MEDICAL DISCLAIMER — CALL 911 IMMEDIATELY
CheckTheWait is an informational public healthcare directory. It is NOT an emergency dispatch service, medical triage provider, or healthcare facility. If you or someone you are assisting has a life-threatening medical emergency, call 911 or proceed immediately to the nearest emergency department.
1. Acceptance of Terms
By accessing or using checkthewait.com (“the Site”), you agree to be bound by these Terms of Service and all applicable federal and state laws. If you do not agree with any part of these terms, you must discontinue use immediately.
2. Informational Directory Purpose Only
The wait times, facility capabilities, trauma designations, and CMS benchmarks displayed on CheckTheWait are provided solely for general consumer awareness and research.
- No Medical Advice: Content on this platform does not constitute medical advice, diagnosis, or clinical recommendation.
- Dynamic Triage & EMTALA: Under federal law (Emergency Medical Treatment and Active Labor Act - EMTALA), hospital emergency departments triage patients based on clinical acuity (ESI Levels 1 through 5). A patient with a minor condition may wait significantly longer than the posted median wait time if higher-acuity trauma patients arrive.
- Feed Accuracy: Live feeds originate from public hospital portals (Epic MyChart, Cerner, or facility websites). We do not guarantee uninterrupted availability or instantaneous accuracy of third-party hospital servers.
3. Limitation of Liability
To the maximum extent permitted by applicable law, CheckTheWait and its operators shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of or inability to use the site, facility selections, travel delays, or medical outcomes.
4. Contact
CheckTheWait Legal & Editorial
Email: checkthewait@gmail.com